Careers in HCI and UX: The Digital Transformation from Craft to Strategy

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Careers in HCI and UX: The Digital Transformation from Craft to Strategy
Charles B. Kreitzberg, Elizabeth Rosenzweig, Ben Shneiderman, Elizabeth F. Churchill, Elizabeth Gerber

CHI ’19: ACM CHI Conference on Human Factors in Computing Systems
Session: Careers in HCI and UX: The Digital Transformation from Craft to Strategy

Abstract
Since its inception in the early 1980’s, HCI and UX have sought wider recognition and influence. Now digital transformation, a pervasive shift in the role of information technology, will offer both practitioners and researchers far more influential roles in organizations. This shift, which is taking place in industry, education and government is part of a larger shift to a global, digitally connected society.less thanbrgreater thanThis panel builds on the theme of CHI’19 – Weaving the Threads – through its focus on how HCI/UX, research and practice will be integrated as organizations transform into digitally-driven entities.less thanbrgreater thanThe panel brings together thought leaders with backgrounds in both academia and industry. With extensive audience participation, we will explore the implications of digital transformation on the roles of HCI/UX, the challenges, and the new skills needed to support a culture change and collaborate with a wider range of stakeholders.less thanbrgreater thanIt is our hope that this panel can become a jumping off point for future work, built on our belief that HCI/UX are vital drivers of new technologies, and of beneficial societal transformations. Through national agencies and, perhaps in time, becoming part of the UN’s Sustainable Development Agenda, would position HCI/UX to fulfill its role as a key driver of both business and social transformation.

DOI:: https://doi.org/10.1145/3290607.3311746
WEB:: https://chi2019.acm.org/

Recorded at the ACM CHI Conference on Human Factors in Computing Systems, Glasgow, Scotland, May 4 – 9 2019